Ipsy only responds via email or by Twitter. Never miss a post: get email alerts about Ipsy Glam Bag Ultimate! Welcome to IPSY's guidelines for our online community, which includes all the places where IPSY lives on the web, such as IPSY.com, Facebook, Twitter, Instagram, Snapchat, YouTube, and Pinterest.. IPSY is about much more than just beauty products. Watch and learn the best tips and tricks from our IPSY Stylists and express your own unique beauty. Celebrate the Individual. That's why they are such scammers. reply. So exciting to get new products that become my faves! Littleton Colorado 80128, II have I have not received my bagnot received my bag I've called multiple times, I do not get my profile list each month, and I lost my profile number so can you email me vanallyn3313@gmail.com so that I can choose, I don't understand why im.being charged twice in a row I have not received my glam bag plus from last month or this month, Still again I got a package for the month of July I ordered it for the month of June and I got it for the month of July and have no. reply . I adore pretty much everything about Ipsy. First and foremost, Ipsy does not have a customer service phone number. There are multiple complaints made by their users on various forums. Ipsy is ranked 167 out of 906 in Cosmetics and Personal Care category. 114 people have already reviewed ipsy. We're about celebrating beauty of all forms in the world. I also like that you can suspend your subscription for several months if you don't need/want it every month. No that's one of the biggest problems. They aim to please n always put a smile on my face each month! See our: Reviews Spoilers. Our Philosophy. The company headquarters is based in San Mateo, California, USA. Ipsy is THE BEST sub out there!! Do you agree with ipsy's TrustScore? It's fast and fun. Read about their experiences and share your own! Sorry, no I do not. Samantha L. Is correct. Great products at great prices n fantastic customer service! Voice your opinion today and hear what 114 customers have already said. It is now 12/9/20 and they never arrived and ups says they were never sent even though a tracking number was assigned. I looooove ipsy! xoxo! I've been subscribing to Ipsy for 2 years now and they've always been awesome. Thanks so much ipsy team! Pissed Consumer © 2021 All It was founded as 'MyGlam' by Michelle Phan and Marcelo Camberos in November 2011. Reviewers write the most about Ipsy Subscription and give it 2.1 stars out of 5. But it's at your own risk. None. Product and variety ok, Good product but hard to reach, Good products, Arrives regularly, Untrustworthy, Cons: Which brands have eco-friendly packaging? They don't have a number. You were warned. By not allowing you to call, they can get away with taking their sweet ass time replying to you. Ipsy operates as an online community. Sharon Wilmoth email is sharonwilmoth99@, I did not receive much June bag but was charged can i get my June bag or refund? SHARE:, , , , , , , , , , , , Location: Ipsy Corporate Offices. Is there a good selection of organic / vegan / cruelty-free / eco-friendly products at retail stores. Overall, Ipsy reviews submitted by customers were appreciative of the wide variety of products, and the diversity of the products they received. It’s very easy to use, full of great content and such a convenient way to manage subscriptions and to shop for beauty products in general. 1 week ago . Considering how many preferences they try to cater to, Ipsy does a very good job of trying to accomodate. Reply. Cheryl . Customer service is not only busy looking at algorisms to find the best matches but also monitoring the weather around the country. Thank you. Learn how to stay safe during COVID-19 in our new guide: Customer service Retail value Quality of products Curation Ease of canceling Price. They can only be reached via email. Jennifer Roscoe This estimate is based upon 1 ipsy Customer Service salary report(s) provided by employees or estimated based upon statistical methods. Nada. Many of Ipsy’s negative reviews have to do with Ipsy’s customer service (or lack of). I had so much to do in securing my home and work that my beauty subscription was the furthest from my mind. Another woman said that the makeup in her Ipsy glam bag was spilled when she received it. Could someone tell me how to get on to there site to cancel. Like all sites without a helpline, this should be your first red flag. Thanks j todd, Need to cancel account ellenkingsbury1@gmail. Each month subscribers receive a gorgeous Glam Bag with 5+ products starting at $12/month. We’re in this together! They don't have a customer service number the only way to reach them is by email only. Yes, you read that correctly. If I've ever had issues with the bags (not receiving them, missing products, broken products) their customer service ALWAYS fixes the issue. Next Post Newer Post Previous Post Older Post Home. Community Comes First. What can we help you with. They shipped it to the correct address for free. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Argh. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. We’re in this together! They don't have a number you can call at all. Zero. Cannot talk to anyone, Not being able to contact ipsy, Horrible customer service, Product never arrived, Website to cancel membership and instructions. Read a lot of the reviews. The algorithm is subject to change in future. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! S. Engstrand! I ordered an extra set of masks on 11/12/20. Contact Ipsy customer service. She contacted customer service, who she said was “very rude.” She cancelled her subscription and never looked back. But most Ipsy customers like to try new things. At this point, I doubt I will be able to submit product reviews before next month’s choice. We use cookies for analytics, personalization, and ads. The service is provided by Personalized Beauty Discovery, Inc. Here are some of the pros you’ll read about when researching IPSY: • The price point is exceptional. It helps women to express their beauty. What are your favorite cruelty-free makeup dupes? I also called the helpline number above and left a message. I really wanted thst bag. Thjats why there isnt a contact number. Stay safe with our COVID-19 guide. Also I might add too by the way, that Ipsy was extremely fast getting back to me and correcting the address and missed samples, so emailing them was never an issue! I contacted Ipsy customer service and they said they were moving, but the “tracking hadn’t been updated yet.” I don’t see the point in tracking if the carriers don’t update it! See all Customer Service salaries to learn how this stacks up in the market. Rights Reserved, You Are About to Contact PissedConsumer.com, “I joined Ipsy but I won't receive a bag this month and have to wait until next month which is fine but how come I was charged for January if I'm not getting a January bag? They will screw you every which way. Terrible company. If you do reach out to Ipsy, expect to either wait weeks to hear back or not hear back at all. Most commonly, consumers tend to contact Ipsy to ask questions about: Activation/ Cancellation, Account, Payments and Charges. Take the IPSY Beauty Quiz! The only way to contact them is by emailing customer support. per month About. I do believe they are based out of China. They only way I could correspond with them was through email. Ipsy is a monthly beauty products subscription service. I got September, not August. Terrible customer service Terrible customer service. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Personalized makeup and beauty products, exclusive offers, and how-to video tutorials from our IPSY Stylists. The only thing I wish were more prominent is their customer service email address. But to answer your question: No. Best spent $10. Missing product. I have called them twice about a problem and both times they gave me a free product for doing so, I felt bad, as I had not been looking for a "freebie". I have tried to contact ipsy repeatedly and they never respond. Being charged and not receiving my purchase. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About ipsy Reviews 114 • Average . They are a scam. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, I want to cancel my monthly Ipsy glam bag, I would like to cancel my Ipsy account I need someone to call me. Susanna K 2 reviews. Their products, customer service and their app. Users have an opportunity to share beauty products, solutions, and ideas with others. We're about motivation, inspiration, and fostering a … THANK YOU IPSY once again for your quick response! When factoring in bonuses and additional compensation, a Customer Service Representative at ipsy can expect to make an average annual salary of $38,371 . I did not receive it yet. Watch and learn the best tips and tricks from our IPSY Stylists and express your own unique beauty. The only problem I had was when I neglected to change my address with Ipsy, but when I did they were awesom and even sent me the pkgs I hadnt received as a result! Some customers have experienced shipping issues, and many have had problems reaching customer service. Ipsy Shipping Service reviews: Says package is being shipped to Laconia when I changed it to Milford. They can also contact stylists and get beauty tips online. Community Guidelines. Just wrote to customer service; expecting to hear that they can’t do anything about it other than give me a few measly points based on what others’ experiences with Ipsy customer service have been lately. Ipsy is a popular makeup subscription service, and many people that have been long-time subscribers say that it’s the best option you’ll find anywhere. However, some customers do seem happy with Ipsy’s customer service, because their broken products have quickly been replaced. Ipsy is a monthly subscription service for beauty products. With 3 million Ipsters (and counting), IPSY is a platform for our community to enjoy an endless exchange of beauty ideas and inspo. Worst I have ever dealt with. Please respond asap. Customer Service salaries at ipsy can range from $17-$19. You truly are amazing! Keep trying to charge my card and ipsy will be charged with fraud, I want to cancel my IPSY bag can you call me at 812~604-8360 having trouble doing it on internet, I have been trying to cancel my ipsy account and there web page is so hard to handle. 8227 S Dover St I believe, since they are a web-based company, they only accept contact via email or message on social media. I wrote an email. We offer email support (help.ipsy.com), but if you'd prefer to call, you can leave a voicemail at (888) 769-4526 and a representative will call you back as soon as possible! They have around three million Ipsters (users) but, as it is with everything in life, Ipsy is not all roses. Personalized makeup and beauty products, exclusive offers, and how-to video tutorials from our IPSY Stylists. In September of 2017, a hurricane hit the entire state of Florida. You can call Ipsy at toll free number, write an email, fill out a contact form on their website www.ipsy.com, or write a letter to Personalized Beauty Discovery, Inc, 201 Baldwin Ave. 2nd Floor, San Mateo, California, 94401, United States. ?”, “I can't get into my account ever I'm done trying give me my money back”, “My package never came I'm locked out of my account”, “Wrong colors of make up not happy with product returning pavkage”, “Trying to sign up for the 12 glam bag it won't take my card please help”, “To find out why the took 141.90 plus 26.88 out of my account”. BEWARE of this company. 6 comments: tasha 1966 December 29, 2015 at 10:53 AM. I love ipsy!! 22 Customer Services & Support Salaries provided anonymously by ipsy employees. Visit Ipsy Glam Bag Ultimate & sign up Want more Ipsy Glam Bag Ultimate? Having no luck. Get answers from the ipsy staff and other customers. & Support salaries provided anonymously by Ipsy employees have been with Ipsy for a long time... at as... 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